Comcast, Ecobill, and the Comcast Ads I Just Received in the Mail

Excuse me, Comast. Let me ask you an honest question. I would receive bills printed on sheets of paper when I first began service with your fine company. I would always opt to pay the bills via the online payment system, because that’s what all of the cool techie kids do. I kept thinking “Gee! It sure would be nice to get these in my e-mail! We’d save a lot of paper like that!”

As if you were reading my mind, Ecobill appears in the distance! Ecobill will allow me to get my billing statement in the mail. Your commercials proceed to tell me that this Comcast’s way of being environmentally responsible. “Excellent!” I think to myself and go off on my merry way.

So, if Comcast is trying to be environmentally responsible, then why do I keep receiving these paper advertisements in my mail box? If I want to upgrade my service, I’ll call and tell you about it! This seems ridiculous. You have no problem saving paper if it’s informing us of a fee we are legally required to pay, but you seem to be willing to cut down entire forests if this would get me to upgrade to a more expensive package. Your message is becoming a little contradictory.

Don’t mistake me for a raging environmentalist. I just try to do my part. I turn off lights in my house when I’m not using them. I try to maintain green servers (to the best my budget can allow). I drop off printer cartridges at Office Depot. I try to take my papers and such to the local public bins for recycling. I sure can just stick the Comcast advertisements in the paper bin for the recycling plant, but how about you just stop sending them to me at all Comcast?

I’m glad we had this discussion.